Privacy Policy

Effective Date: 19 June 2026

Introduction

Prime Sparrow operates the website prime-sparrow.com and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.

Information We Collect

We may collect the following types of personal information:

Name and contact details including email address
Information provided in enquiry forms and correspondence
Technical data including IP address, browser type, and device information
Usage data about how you navigate and interact with our website

How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries and provide requested services
To improve our website functionality and user experience
To send relevant information about our services where you have consented
To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal grounds:

Consent: where you have given explicit permission
Contractual necessity: to fulfil services you have requested
Legitimate interests: to operate and improve our business
Legal obligation: to comply with applicable laws

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Enquiry data is typically retained for three years from the date of last contact.

Data Sharing

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

With service providers who assist in operating our website, subject to confidentiality agreements
Where required by law or to protect our legal rights
With your explicit consent

Your Rights

Under data protection legislation, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent where applicable

Cookies

Our website uses cookies to improve functionality and user experience. For detailed information about the cookies we use, please refer to our Cookies Policy.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at [email protected] or write to us at 42 Glossop Road, Sheffield S10 2PQ, United Kingdom.